7. “[There are] customers [at Chipotle] that order extra everything, from rice to salsa, and get upset about rolling burritos. I had one customer get so upset after he wanted extra hot salsa and guacamole [because the burrito] was too chunky and not long enough. The customer wanted somebody else to roll it, but I was the veteran roller — aka the only person who could close his burrito — and he thought he could roll it better. Even after I tried to make it better for him, I was over it. He could roll his own burrito for all I cared.” —Janice, former Chipotle employee
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