{"id":97722,"date":"2021-10-25T08:44:25","date_gmt":"2021-10-25T07:44:25","guid":{"rendered":"https:\/\/www.withinnigeria.com\/news\/?p=97722"},"modified":"2021-10-25T08:44:25","modified_gmt":"2021-10-25T07:44:25","slug":"remita-epayment-deepens-customer-satisfaction","status":"publish","type":"post","link":"https:\/\/www.withinnigeria.com\/news\/2021\/10\/25\/remita-epayment-deepens-customer-satisfaction\/","title":{"rendered":"Remita: ePayment deepens customer satisfaction"},"content":{"rendered":"<p>Kayode Osinulu, Business Lead, Special Projects and Fintech Partnerships (SystemSpecs) has asked stakeholders in the\u00a0logistics and supply chain sector to adopt e-payment to improve customer satisfaction and retention.<\/p>\n<p>This request was made by Kayode Osinulu during the virtual panel at the Conclase Business Webinar 2.0.<\/p>\n<p>Osinulu\u00a0said the move would fast-track the delivery process and increase accountability for sustenance.<\/p>\n<p>The event, organised by Conclase Consulting in partnership with the Nigerian Postal Service (NIPOST), was themed \u2018Enhancing hitch-free delivery for businesses and logistic companies to maximise customer satisfaction\u2019.<\/p>\n<p>Osinulu said epayments remain a game-changer for the logistics <a href=\"https:\/\/www.withinnigeria.com\/news\/2021\/09\/02\/fg-to-launch-50m-research-fund-for-oil-gas-industry-sept-9\/\">industry<\/a> to create more value and manage the process preceding pick-up down to delivery.<\/p>\n<p>\u201cDigitising the tracking, invoicing, and collection of payments will greatly improve experience for logistic firms and other businesses. As a result, there will be improved accountability, transparency and profitability. Also, e-commerce, competitive pricing strategy and delivery efficiency will make logistic firms stand out,\u201d he added.<\/p>\n<p>Osinulu stated that Remita Payment Gateway has for years filled the e-payment gap for businesses and government parastatals alike, as its payment platform continues to improve its processes of integration with any website or application while its multiple payment options enhance the convenience of payers and give merchant easy access to their funds.<\/p>\n<p>\u201cWith mobile payments continuing to deepen expansion, commerce firms are likely to continue to benefit from a sustainable ecosystem. Business owners should also be particular in understanding their customers\u2019 behaviour while implementing innovative sales strategies that maintain low operational costs, create value for customers and improve revenue for the business,\u201d he added.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kayode Osinulu, Business Lead, Special Projects and Fintech Partnerships (SystemSpecs) has asked stakeholders in the\u00a0logistics and supply chain sector to adopt e-payment to improve customer satisfaction and retention. This request was made by Kayode Osinulu during the virtual panel at the Conclase Business Webinar 2.0. Osinulu\u00a0said the move would fast-track the delivery process and increase [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":97733,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"jnews_override_bookmark_settings":[],"jnews_override_counter":[],"footnotes":""},"categories":[16587],"tags":[20653,20655,20652,20651,20654],"class_list":["post-97722","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-business-lead","tag-conclase-business-webinar-2-0","tag-kayode-osinulu","tag-remita","tag-special-projects-and-fintech-partnerships-systemspecs"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Remita: ePayment deepens customer satisfaction<\/title>\n<meta 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