4. “My coworker rang something up a little wonky and a customer didn’t like it. In the confusion and frustration of the moment, my coworker couldn’t hear one of his orders after that. He very rudely asked if she was deaf and made fun of her. A manager came over to console her. The store owner actually came out too, to tell the guy the way she rang him up actually saved him money.” —Rachel, former Dairy Queen employee
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