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Faulty aircraft door on BA052 Abuja-London flight led to removal of 58 passengers for safety; affected passengers offered accommodation
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Nigeria Civil Aviation Authority advises passengers to contact Consumer Protection Officers and apply for compensation for delay inconvenience
British Airways has removed 58 passengers from its Abuja-to-London flight on Friday morning due to a faulty aircraft door.
Michael Achimugu, spokesperson for the Nigeria Civil Aviation Authority (NCAA), disclosed the incident in a post on X. He explained that once the fault was detected, the seats around the affected door had to remain unoccupied for safety reasons, leading to the removal of passengers from the flight.
“Hotel accommodation has been provided, and 28 passengers opted to return home, while 30 accepted the offer,” he said.
“Affected passengers can file for compensation. Arrangements are being made to airlift them tomorrow morning.”
Achimugu stressed that in such situations, travellers should first contact NCAA Consumer Protection Officers at the terminal to ensure their rights, including the right to care in cases of delays, are protected.