Access Bank Denies Allegations of Missing N500m from Customer Account

• Access Bank PLC denied claims of missing funds, assuring customers that their accounts are secure and the allegations are baseless
• The bank emphasized its commitment to ethical banking and transparency, stating that independent investigations found no evidence supporting the claims

Access Bank PLC has strongly denied claims that funds have gone missing from its customer accounts, affirming its dedication to ethical banking and safeguarding customer deposits.

The bank’s statement followed the circulation of a viral video on social media accusing the institution of unethical practices and missing funds.

In its response, Access Bank assured customers that their funds remain secure and described the allegations as baseless.

“Our investigations, along with those conducted by independent stakeholders in the banking industry, found no evidence to support these claims,” the statement read.

The bank clarified: “The allegations of missing funds are entirely false. No N500 million or any other amount is missing from the customer’s account or any account within our system.”

Access Bank reiterated its commitment to transparency and customer trust, encouraging the public to dismiss the unfounded claims.