The Nigerian Railway Corporation has insisted on cash payment for its transactions despite the adoption of cashless payment systems across various regions of the nation, particularly for fares along its Lagos-Ibadan route.
While other businesses are experimenting with Point of Sale and online banking services, it was discovered that NRC officials were not accepting bank transfers and were not using the PoS service.
The Mobolaji Johnson Station in Lagos was visited by newsmen, who found that ticket agents only accepted brand-new naira notes. Additionally, a trip to the Babatunde Fashola Station revealed that the ticketing agents only accepted brand-new notes.
One of the officials said the management does not allow bank transfers nor deploy the use of PoS machines, stating it was against their policy.
A passenger who gave his name as Mr. Ahmed Ogunsanya said he had to pay with the little new notes he had on him with a mixture of N100 notes to gain access to the train, pointing out that ticket officials rejected the old notes.
“I paid with the little new notes I had on me and added N100 notes to it too. The ticket man refused to collect old notes from me. Now I don’t even know if ‘danfo’ will collect it from me.”
Speaking on the development, District Manager for Lagos, NRC, Augustine Arisa, said there was no cash anywhere, saying “everybody is faced with the challenge.”
He confirmed that the NRC was collecting only new notes.
He said, “We are not using PoS. If it is not e-ticketing, you pay cash. Until when we are given the go-ahead on e-ticketing. The implication of this is that people who don’t have the new notes won’t be able to use the facility.”
Another passenger said, “The decision of the management of the corporation to introduce a collection of tickets with new naira notes is impromptu, ill-timed and embarrassing.”
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