We processed 22,350 employees’ claims in 2024 – NSITF

• NSITF processed 22,350 claims in 2024 under the Employees’ Compensation Scheme, expanding its reach to 62 branches nationwide

• Managing Director Faleye emphasized technology integration and partnerships to enhance transparency, boost ECS adoption, and improve service delivery

The Nigeria Social Insurance Trust Fund (NSITF) has announced that it processed at least 22,350 claims for workers and employees under its Employees’ Compensation Scheme (ECS) in 2024.

The agency also reaffirmed its commitment to overcoming socio-economic challenges and strict regulatory frameworks that could hinder its mandate of providing social protection services to Nigerians.

NSITF Managing Director, Oluwaseun Faleye, disclosed this during the agency’s Management Performance Review. He emphasized that the organization has begun integrating technology into its registration process to enhance transparency and trust.

According to Faleye, innovation and a proactive approach are essential to meeting the rising expectations of ECS beneficiaries. He also stressed the importance of forging partnerships with relevant agencies to boost awareness and compliance among employers and employees, thereby expanding ECS adoption.

“As custodians of the Employees’ Compensation Scheme, our mandate is clear—providing timely compensation and support to employees affected by workplace injuries, disabilities, diseases, or fatalities,” Faleye stated.

“This scheme is more than financial compensation; it is a lifeline that upholds dignity, promotes safer workplaces, and strengthens Nigeria’s social security system.

“In 2024, we processed 22,350 claims, ensuring timely support for beneficiaries. We expanded our reach to 13 regions and established five new branches, bringing the total to 62. The Fund now covers 183,528 employers and 7,616,476 employees.

“We have conducted 3,250 health and safety audits, 808 investigations, 2,035 awareness initiatives, and 248 follow-up audits,” he added.

Earlier, the agency’s Executive Director of Operations, Mojisola Alli-Macaulay, highlighted the importance of the Management Performance Review (MPR) in assessing NSITF’s performance for 2024 and shaping strategies for 2025.

“This event is critical as it allows us to evaluate our achievements, identify areas for improvement, and implement strategies to enhance growth and service delivery,” she said.

“The theme for this year’s MPR, ‘Aligning Performance Activities with the Strategic Objectives of the Fund,’ highlights the need for every department, region, and branch to work in synergy towards our overarching goals.

“Despite challenges over the past year, we have reaffirmed our commitment to excellence and innovation. Through resilience and dedication, we have strengthened NSITF as a pillar of social security and welfare for Nigerian workers.

“As we engage in presentations and discussions, I urge every participant to contribute insights and recommendations. Our success in 2025 will depend on the strength of our strategies and how effectively we execute them,” she concluded.